Frequently Asked Questions (FAQ)

MIAN MOBILE ZONE (SMC-PRIVATE) LIMITED

📍 Main Bazaar, Basirpur, Tehsil Depalpur, Districk Okara, Punjab, Pakistan
📞 09166543977
✉️ rizwanashraf3977@gmail.com

What is MIAN MOBILE ZONE (SMC-PRIVATE) LIMITED?
We are a formally registered SMC-Private Limited company specializing in the sale of brand-new and high-quality used mobile phones, along with a wide range of mobile accessories.

Where is your shop located?
Our physical outlet is located in the heart of the commercial district: Main Bazaar, Basirpur, Tehsil Depalpur, District Okara, Punjab, Pakistan.

How can I contact the Mian Mobile Zone team?

  • Phone: 09166543977

  • Email: rizwanashraf3977@gmail.com

Products & Inventory

What brands of mobile phones do you sell?
We stock a variety of popular brands, including Apple (iPhone), Samsung, Vivo, Oppo, Infinix, Tecno, and Xiaomi. We offer both PTA-approved brand-new handsets and carefully inspected used devices.

What kind of accessories are available?
Our inventory includes everything you need for your mobile experience:

  • Fast Chargers and USB-C/Lightning cables.

  • Premium Back Covers and 9D/11D Tempered Glass Protectors.

  • Wireless Bluetooth Buds (TWS), Neckbands, and Headsets.

  • Power Banks and High-Speed Memory Cards.

Do you sell PTA-approved phones only?
All our brand-new smartphones are 100% PTA-approved. For used handsets, we clearly state the PTA status so you can make an informed choice.

Services & Support

Do you offer mobile repair services?
Yes. We have expert technicians on-site to assist with screen replacements, battery changes, charging port repairs, and software troubleshooting.

Is there a warranty on your products?

  • Brand New Phones: Carry the official manufacturer’s warranty.

  • Used Phones: We offer a 24-hour “Checking Warranty” for hardware.

  • Accessories: Most electronic accessories come with a 3-day checking warranty.

Ordering & Payments

Can I order online and get delivery in Basirpur?
Yes! We offer local delivery within Basirpur and surrounding areas of Tehsil Depalpur. For other parts of District Okara, we can arrange delivery via local courier services.

What payment methods do you accept?
We accept several convenient payment methods:

  • Cash (at the shop).

  • Bank Transfer.

  • EasyPaisa / JazzCash.

Returns & Exchanges

What is your exchange policy?
Items can be exchanged within 3 days if they are in their original, unopened packaging. Please note that used protectors or physically damaged items are not eligible for exchange.

Can I sell my old phone at Mian Mobile Zone?
Yes, we offer competitive trade-in values. Bring your old device (along with original ID proof and box if available) to our shop in Main Bazaar for a physical evaluation.